This week started off great! I got the email back from Doug Floro that they are ready to start me this week. Yay! I've added my 3rd new house cleaning client. Another email came in early in the week from Scott from Asher's Chocolate. They were looking to get a window cleaning estimate. I connected with Scott, he wanted to get quotes on office deep cleaning, floor cleaning, and window cleaning. At the end of the conversation, he said something about his owner recommending to call me and something about being stuck in my driveway. Oh, there is a great story here that I touch on in the podcast but I'll reserve the full story for a later episode.
Just when I thought the week couldn't start off better, I got a message from Erika (my first new house cleaning client). She recommended my company on the Facebook local mom's group. Obviously, I couldn't see it so I waited for my wife to tell me about it. Over the course of the week, 6 moms connected with either my wife, me, or my Facebook business page. I made sure to chase every lead like I taught early in this podcast.
It was a great start to the week. Let's switch gears to the title of this episode. We did speed networking this week at our MCBA group. The goal was to score a "date" by getting a good referral from each member. I chose to use my time to learn about the members by asking each one the question Why? It lead to interesting conversation and I learned more about the others. At the end of the experience, the moderator asked what we learned about other members and my name came up twice.
Marsha said. "Do you know that Ken is a consultant to other cleaning businesses and has a podcast!?"
Susan Sloane of Real Health Quotes said. "I learned that there is a huge difference between a regular cleaner and a presentation cleaner."
This was awesome. Susan goes above and beyond to serve her clients with high touch medical insurance service. She knows what it means to be excellent in your work, so when she heard me explain what I do as a presentation cleaner, it clicked. Susan realized that most cleaners can clean well, most are detailed, but few understand the art of presentation. That's where I shine and she recognized that in our speed networking. Thank you Susan for that massive plug at the MCBA!
"Helping cleaning professionals make the impact they were meant to make."