Hindsight is Always 20/20
Make this a play on the year 2020. No one could have ever guessed 2020 would go as it did. There was a major pandemic that shutdown the country for months. Riots broke out across the country. A presidential election turned into a 2 month battle in court. On a personal note, I lost both grandparents and nearly lost my mom. No matter what goals you set for 2020, few of us were able to hit them. In fact, I've been connecting with cleaning owners from all over the country all year and most were just trying to get back to where they were as 2020 started! At the end of 2019, I shared an important strategy planning episode called "Think Week". I followed that up with a 5-part goal-setting series prior to the pandemic. (Goal Setting I: What is Your Why? / Goal Setting II: Why Set Goals? / Goal Setting III: Make Your Goals SMART / Goal Setting IV: The Accountability Roadmap / Goal Setting V: Kill Parkinson) I highly recommend that re-listen to each of these 6 episodes as you close 2020 and prepare for 2021.
The Art of the Barter
In my last Carfagno Cleaning update, I shared about my honeymoon getaway with my wife, my grandfather in the ICU, and some wins in my solo cleaning business. I've already shared a "Tribute to My Father" in a previous episode as well, so you know how that ended. I have a few other updates from this week in business.
Best Of - The Pros of Solo Cleaning
This was my 4th episode of the Solo Cleaning School Podcast. My goal was to share the top tangibles and intangibles that made solo cleaning so awesome. I also wanted to balance this with the Cons of Solo Cleaning. This has been one of my most popular episodes, so I wanted to bring it back. Enjoy!
Allow a Giver to Give
I've shared about my mastermind community many times. Total Life Freedom has members all over the US and for some cool reason, there are a few in my area. We formed up TLF Philly and held our first local lunch get together recently at Chili's in King of Prussia, PA. We had a wonderful time and discussed big ideas, what's working and what's not in our businesses. We laughed. We shared. At the end, the bill dropped and John Stange took it and as quickly as he could was paying with his credit card. A few of the others objected until I stepped in. I shared my lifelong struggle with this and told them to allow John the honor to give to us. They understood and John was so happy. We allowed a giver to give. This is powerful. Now let me explain the mindset
Tribute to My Father
2020 has been a year none of us will ever forget. Is that not the understatement of the year!? We had a global pandemic, government shutdowns, trillions in stimulus, panic, fear, riots, election chaos, and it's still not over. None of this even scratches the surface of how I'll remember 2020. For me, it's the permanent end of my childhood and the time for me to prove out the legacy left to me. What does that even mean... "the end of my childhood"? In 2020, both of my grandparents on my father's side passed away. On the surface, this may seem extraordinary that I still have grandparents living... and it is. It's so much deeper. Ken Sr and Gabriella Carfagno were my Nana & Pop-Pop for 43 years. In reality, they are the true mother and father in my life. I spent every weekend with them growing up. They are the ones I sought approval and affirmation, especially my Pop. Their loss ends my extended childhood, where I still had a father to go to for counsel. Pop was the patriarch of the Carfagno Family and now he's gone. I'm now left to stand on my own and become the new patriarch, but I don't stand from the ground. I stand upon his shoulders. This episode is a short departure from cleaning as I want you all to pause and reflect on what you have already. What are you grateful for? Your family? Your health? Your business, where ever it is?
Should I Start a Podcast?
Let's get back into the driver's seat of my own solo cleaning business, Carfagno Cleaning. I have kept my promise from the introduction to this podcast. I will continue updating you every week with progress from my own solo company. 2020 has been a great year as I've hit several growth goals. Carfagno Cleaning is cranking as a solo cleaning company. My brand and reputation is established. I'm known my many in my community as the cleaning and disinfecting expert. I'm known as a presentation cleaning expert and that my prices reflect that. My marketing machine is fully operational with Google My Business, local networking, an interactive optimizer's website, and a proven sales strategy. I'm finalizing my 2020 desired cleaning schedule of all-day Saturday offices and 3 houses per day, every other Thursday and Friday. I'm getting close to this goal, which will give me a great schedule and over $90,000 in revenue
Learn How to Tune Your Cleaning System
Have you ever played an instrument? I've been playing the guitar for a few years as a hobby. I'm no Santana, Van Halen, or Hendrix, but I can play the basic chords to play the majority of songs. I don't know about your instrument, but mine falls out of tune as the weather changes. I have picked up the guitar on many occasions to play a favorite song and it was off. Personally, I can tell by the G chord. If that chord is off at all, the whole song is off. Let me take this further. I enjoy singing with the songs as I'm the rhythm guitarist for the family worship band. I know pretty much NOTHING about musical theory, but I do know this. My voice is perfect for the key of G. How do I know this? My son and other musical scholars told me. When my guitar is out of tune, I have so much trouble matching my voice key to the music. Have you ever experienced this?
An Optimizer's Website
I've been working on my brand new www.carfagnocleaning.com website as I have time for two weeks. I finished it this week! I'm so happy with it. Let me take you back first. I ran Carfagno Cleaning for 14 years without a website. I've always kept a company profile, but on other company sites like HomeAdvisor, Facebook, and LinkedIn. After getting back from the Total Life Freedom Mastermind Retreat in Gatlinburg, TN in October 2019, I launched my first website for my personal solo cleaning business. The first version was okay. I just wanted a place to hold my blog articles, share some basic profile information, and provide ways to connect with me. Honestly, I invested way more time into growing my Google My Business profile, acquiring reviews, and then linking viewers back to my website. It's been a solid one-two punch as I've stabilized my new solo cleaning company.
I had a conversation with my daughter yesterday that really gave me the push I needed to share this episode. I won't go into any details, but I'll just say that my daughter is 12 and she has dealt with a form of OCD that has caused her some pain. This pain has created a very special bond between father & daughter that I would never remove. We sense each other in a extra sensory sort of way. She knows when I am hurting and likewise and we each have a supernatural ability to calm each other. It's a benefit of the lifelong struggle I never thought possible when it started at 10 years old for me. She came to me with a recent struggle and instead of commiserating and allowing her to pull the victim card, I got bold with her and said "You need to get tough!" She was surprised. I went on to tell her that there are no perfect people and that God has a beautiful way of turning our greatest struggles into our greatest victories IF we allow Him to. There are tons of wonderful people with disabilities that have to work harder than we do just to get dressed and start the day, yet they recognize that they will literally have to outwork others in every area to win. They choose not to be the victim. I told her that I've struggled for 33 years, but it has made me stronger. I've had my pity parties, but for the most part, I've used my disability as fuel to win. I challenged her to change the way she thinks. "Stop coming to me with the struggle and asking how to get rid of it. Instead, embrace it and use it as fuel to turn your 'I cant's' into 'How can I's'"! She was energized after this conversation and I truly believe my 33 years of struggle lead me to that one piece of advice that will alter the trajectory of her future. I know for a fact that there are others listening to this episode struggling with the same thing. My prayer is that it gives you hope and a new resolve to embrace your disability, use it as fuel to win, and fight harder every day to achieve the God-given dreams you were put on this planet to achieve. With that, let me share my lifelong struggle with Tourette Syndrome.
"Helping cleaning professionals make the impact they were meant to make."