I was asked to share a business showcase in my local networking group a few weeks ago so others knew more about the cleaning services I offered. On the day of the showcase, I didn't have a presentation or notes or handout or sales material. All I had was a picture of my family, a slide of our 5 Levels of the C3 Experience, and my full story. I recorded this showcase and wanted to share it with you. Thanks to my new Google Pixel 7, I have a transcription which I am also sharing in the show notes. After I was done, I received the greatest compliment possible from fellow member Shelby Leight of Keller Williams Realty.
"Great job. This type of presentation guys, and how Tom had done it. You need to know who you're referring and you need to feel a comfort level of what your integrity is. And I thought that this was a phenomenal presentation because we now know what your passion is and what makes you tick. We say it all the time. How many freaking realtors do you know? But at the end of the day by knowing a true story, you can match those people accordingly to who they are. So I'm really glad that you did this presentation."
Shelby is stating a known fact in human relationships. We only refer people that we know, like, and trust. This business showcase increased my know, like, and trust! I am not sharing this to brag on my ability to tell a story. I am sharing it to encourage you to do likewise in your community.
Are you enjoying the Smart Cleaning School Podcast? For the last 3+ years, I have released 2 new episodes every week in hopes that you would implement what you've learned and grow. It's a free course and that's the beauty of podcasting. Thank you for listening! I LOVE doing it. It's a labor of love and it helps so many. But it isn't free to do and it does take a lot of my time. That's why I brought on advertisers last year that I personally endorse and I'll continue adding more. My biggest struggle going forward in 2023 is that I have TOO much content! I have been trying to figure out HOW I can share the extra hours of amazing teaching from each interview guest and entire unreleased interviews and bonus content from Smart Cleaning Tribe Expert Calls and clips from my ISO Model Course and other resources that I discover along the way. I have enough for a second podcast! I would love to share this with you ad-free, but I can't do it for free. I believe this firmly. Those that want to level-up must have skin in the game. To play at a higher level, you have to pay a higher level. That's where the idea of the Smart Cleaning School Premium Podcast came from. What if I took this premium content and offered it for $10 per month? Would this be valuable to you? What content would you be most interested to listen to? Would you pay for something like this? I would greatly appreciate your feedback. Please go to www.smartcleaningschool.com/premium to submit your feedback and potential interest for this new learning track in the Smart Cleaning School. Again, thank you so much for listening. I look forward to hearing from you.
Here's the transcript from my business showcase on January 17th, 2023.
This is not part of the showcase, but i just wanted to add something to connie and paul what you said earlier. I had, uh, just a couple days ago, we were cleaning a large building. And i got a message to my wife that she was reaching out to a dear friend of my grandparents.
We haven't heard, we haven't talked to her in a while, she's 80 82, 83 years old. And she she in the process of reaching out to call her. Um, She found an obituary instead. And at my heart sank, this is like a public service announcement before my showcase. He was Dolly, McFadden, sweetheart.
She was like my grandmother was um, Was in the deaf community. And so they were really tight and they couldn't like talk of the phone. They faxed each other. So cute. My grandparents. We had a big part in raising me, so it kind of goes into my showcase a bit.
Hit a big part in raising me. Especially my grandfather but losing both grandparents in 2020. She was at both her funerals and Post to keep in touch. Keep in touch. We're like our family was like all she had And then i found out a couple of days ago, not only did she pass away, we didn't get a chance to check on her.
She passed away in May. That doesn't feel good to know that you're that out of touch. Life is too busy too fast-paced. So public service announcement. For those of you that have, Older. But i mean good for anyone. I mean, last week, i went to i went to the funeral of a 57 year old dad with two small kids.
Um, Oh my goodness. I says my wife again. Stream of thought, just the things go through my heart right now. Instead of my wife last night, it's like The decade of the 20s is like the like the decade where you hear wedding announcements. Someone's getting married decades. 30s is baby announcements and 40s.
It's divorces and funerals. It's so sad. So, if anyone has some older relatives or friends, especially if they're alone, Reach out to them. Okay, shift gears, public service announcement. For these two. I'm ken carfagno and i am the owner of carfagno commercial cleaning. And this is me and uniform.
Hi, i'm ken nice to meet you. It's like i showed up at a chamber, i'm with a membership committee of our of our chamber. I showed up to the meeting like this and other guys are showing up like Tom because they're professional. You know, and if their suits and i show up like this, with a hat on the like, like as Ken in uniform, And that's what that's what cleaners look like.
And i'm probably with more professional looking ones, and that's my goal. I'm gonna tell you that story. Of. This company, how it was created, why? Why we do it? I think i'm going to follow the tom mckee model on a showcase. I just don't have any wawa slides. So, Let me show you wawa each one that i worked at.
Just messing with you. No seriously i like this. I like your approach just going through. So here's my family. This is a few years ago, i'll get to these picks soon. These are cool. Is my family? That's me. There's my towering sun. Now, he's been in this group a few times as a guest.
He just turned 18. That's Kenny, he's the fourth. My grandparents who are referenced a little bit ago. That's that was Ken senior. My dad Ken jr. Love him. He's got some issues. Uh, He's got a rehab, so that kind of stuff. So he's a man that i prayed for quite often and then i'm number three.
And there's number four, And here's my beautiful wife teresa. She came here once as a guest clip, dr. Clairus worked on her back. Uh, we've been married for 20 years, this march 20 years. Thank you. We're hoping to hit some goals, so we can take a trip to the caribbean for our 20th.
We have not been out of country in a long time. So, In Teresa and then we just started we really liked each other a lot so we had a bunch of kids. The Brady Bunch without having the prior marriages. I come from a family where divorce was everywhere. All i knew my mom and dad were 18 16 when they had me.
Very young parents. And i'm very thankful that i mean i was the question was on the table. Would i be aborted thankful? I wasn't i tell my mom. Thank you for not killing me. I'm happy i'm here. But if that was a time, when that was 16 years old, you can't do that.
But thankfully, both my grandfathers were like, no, you need to own up and they got married didn't last long. Uh, so i've always Been with a single mom and a dad on the weekend and then i got into the, my grandparents and they were the rock, they were 60, 60 years married.
Um, Met at 15 sweethearts in high school just like the perfect story. And i always wanted that they were the one my model. But everyone else around me. It was just chaos. Everyone was divorced and i didn't have other models that were, that were good. And so, i always knew that and we'll get into cleaning eventually this, i think this is important stuff, get to know me a little bit how i tick.
Uh, but i always, i always said, i asked what i I'm gonna get married once. One time i am not. I don't like the chaos. I see everywhere around me, but i like that right there by nana and papa, i want that. They always had this cute little banter between them like bickering and i would always like mess with them.
Like my grandfather would would Preserve procrastinated big time as he wouldn't get to all the projects on time. And so i would like poke at him like, hey nana these cabinets. Like they, they're getting looked dingy looking and she'd be like, yeah, can why you get a paint my cabinets and i'll be like, and then my grandfather would be like, human to get you.
So, it always fast with them, we were really close so they were my foundation. As a kid. Foundation is jesus christ. Now i'm a christian. I'm so grateful to have the joy of the lord of my in me and to share that light with others at who i am.
I am proud to confess that in front of others. Take her to leave it, so, that's who i am. And again, getting married once to 20 years. Thankful for that, i never want to presume or usume. Date my wife every week. All the time. Always show. Love to my wife.
I never want. Heard and not feel that. She's number one in my life outside of outside of god. And that has been a good formula. And as you can see about all the kids, That's Kenny. Again here's my my one and only princess. This is christiana. I was so this guy here, Back in real quick.
I just found shelby so he's a podcast editor. Uh, he's finishing, we all be homeschool. So this is, this is uh, his senior year, he's graduating. And he'll be uh, He's also he's also been cleaning, so he's cleaned your office many a time. Yeah. And he did. That place.
Yeah. Eat clean for yeast. I want. So now he's going into looks like electrician work. To make a full-time income. And then he's been doing that lately. Electrician work. And then he's saving up to get his first house at 20 years old. That's his goal, it's so cool. Like we are our whole process was I mean, take whatever you believe.
I my wife and i have both college grads but We we've seen a better and brighter future as entrepreneurs and as is who we are, how we've been programmed. I'll tell you that story. How like how i like changed? We raise our kids entrepreneurs first. Here's how you create a useful.
Widget or service for other people. Here's how you can serve others with something that you have done. Um, And go do that first. If they choose to go do something that's more. Um, Like, Uh specialize like they want to be a lawyer, or a doctor, an engineer whatever. We'll go to college, they have to do that.
But find what you're training is we teach them this. So you want to be A real estate guy. And my daughter christiana. She's just turned 15 a couple days ago. I can't believe it. My daughter is 15. She is all in on ballet. It is a beautiful thing. She's amazing at she's top of her class only been doing a couple years.
She's got a heart set on a professional, christian ballet school, a ballet academy, or whatever company. I'm sorry. She's really good. And that's out of mississippi. So she's she would become professional ballerina. And be at homeschool would helps to manage to schedule around that. And then, these are the three amigos, or the three toward mini tortures for mom, but these guys are awesome.
I love them. I love having. I got my son, my daughter. Then i got three more that are just so much fun. Uh, so i get to i get four boys to raise this is cold, kai, kasey. He's now five, he's nine and he is 11, they are all awesome fun fact, me and kobe share the same birthday.
He was my 34th birthday present. I got to stay up all night on my birthday too. So that was really cool. So there you go. That's my family backtrack. I am from Norristown Plymouth Meeting. My wife is from Boyertown. We met at the beach. See, aisle city. 1998 january, june 27th.
1998, she came, she came up to me so i handsome Italian Uh young man and just said came over to me and said, well, you questioning that? Yeah. I saw that look. I saw that. I'm waiting for the punchline. Yeah. You're good looking guy, too. All right, i'll tell you my version not saying my waste version.
Next, because hers is pretty funny. She came over to me, says, excuse me. What time is it? I'm like, Uh, looking for my bag. I'm like, oh, it's 11:45. And i went back and read my book and she starts walking away. I'm like, Wait, what i just do. We're a little, we're a little thick, men are a little thick and like, oh, she likes me.
All right, so we started talking her version for Tom. This is for your pizza, okay? Last week. She's making coffee. I'm over here. The kids are over here. She was talking about my father, i mentioned Uh, like she said, yeah, he, you know, he's gotten old, you used to be a really good looking guy.
He's gotten olds, he's kind of, she kind of talking like that he says your dad, you know, he's gotten old and he doesn't He's not as good looking like, he used to be. He, they said that. You see where i'm going. She was talking like this, like kids are at the table, i'm here.
But she was actually kind of turning and facing and talking to my kids, as she said. Yeah, your dad has gotten old. And it's not very good looking anymore. And i'm like, looking at my wife like this. Look, my kids are like And then Theresa's, like, What? And we're like.
Well thanks a lot. I thought i mean what is it? What was it, a 40, a 41 that i came over the hill? And i'm not go look anywhere. She's like oh she just started because i didn't mean you admit your dad. I'm like, Oh, really So, there you go.
That was your time. You happy, you happy? Humble. Vulnerable. Yes. It's gonna talk about cleaning, maybe. Maybe, okay. So, that's, that's art where we're from. I ended up going to. Well, here's an important moment. Senior, in high school, i was an AP calculus. I was in advanced physics and i was an apart.
Both sides of the brain. There is this weird dynamic where i'm where i'm a super creative, but a super analytical, and i wanted to go into a career that was creative. Maybe on my own business. I was thinking architecture, or maybe and my art teacher, who i Like choose my she was my mentor.
My art, teach in high school. And she said, yeah, don't go into art, use no money in. It being engineer, you're good at math. Okay, mrs. Marsenko. I will do that. So i went to Penn State Mechanical engineering, major. I loved it. Um, believe it or not. I am on this on the disc.
I am a big time c. I am an introvert. Big time. I like being in my bubble at home. But i also have been through a lot of training on myself so that i can speak in front of people. So i can't iraq. I'm a podcaster. So, speaking is not hard for me now.
But again, back up, so graduated as a mechanical engineer, i really enjoyed the work. I did a co-op at Lutron electronics. I was at the main campus for the entire time, i did five years, but i did a fall away from school to go work at loot channel electronics.
Up in cooper's burke, i was so cool and it was during that co-op My mom had moved at that point from reading to Ocean City, New Jersey. I'm like, hey mama, i'm coming to your place for the summer. Because she's like, right there at the beach. And i went ended up working at like my favorite job ever.
I ever worked was 40, second street, pizza and sea aisle city. Oh my goodness. 40 seconds. Free pizza, Seattle City night summer 1998. I'm the 21 year old old guy and all this 17 16 year olds are like, hey kid. Hey, can you go get some beer after work?
I'm like get out of here. Because i'm the old guy but uh yeah, i met my wife. I was working at that place and see how city Um, Ended up taking my My co-op job in the fall. I was like, it was amazing. I made 19 an hour. I was like double i ever made ever, like, 1998, is in a co-op, like, that was like, insane money and it paid for Essentially, i saved all that money and it paid for the next semester.
I will. I'm the firstborn. So my mom after having me, single mom, she got remarried, she had four more. I'm the oldest of five. My dad, got remarried. And again, and again, but somewhere in there, he had a second. Son. So i'm the oldest of six. Now they're all half siblings.
So anyway, Um, Yeah, i've always been very independent as the firstborn. To the fact, my mom jokes around. She's like, yeah, you didn't even, you didn't even really tell me where you're going to college or how you're getting student. Nate, you just said here, take this and sign it.
And that's what i did. I'm like, i thought was my responsibility. I'm, i don't want to burden her. She's, she had her and stuff to deal with. So i get the forms. Okay. Hey mom, this is for FAFSA, this is for this, this is for this just sign that she's like, huh, just signing It's covered.
Like, what am i sign in? It's where i can go to college. Where are you going Penn stage? Like really and it's not that bad she did help obviously but she always jokes about that year. So independent and that has been something i think is a trait that has helped me a lot in life that independence that firstborn quality i do see it in him big time.
So, after graduating, And getting lutron. I work there two times. I thought i was going to get the job like, coming out of school. I didn't. I was surprised. Um, But i interviewed and i got the job. I wanted which was generally electric. They were one of the five, most admired companies in the world in 2000 when i graduated and i got a job.
With generally, electric power systems. In. Grain vole south carolina. Me, there's a difference in a yankee and a damn yankee. Do you know the difference? I learned this and i was in greenville. Yankee. Was me, you come down to the south and you Damn yankees. You stay there. They told me.
As they told me back, then i said, okay well i'm leaving but i we i took that job. I was placed in the premier leadership development program in the world back in that time, probably still very ranked. It's called the edison engineering leadership development program. Very esteemed, very difficult to get into an extremely difficult to years.
I not only worked a full-time job as an entry level engineer. But because of my The leadership program i was in. The guys GE has a very fast paced culture, very performance driven, they have the top 10 percent, the middle, 70, the bottom 20, they they have a full model there for performance.
And they put the ceo, they hire him at 42 43 44. And so they want, they wanted programs in each of the discipline engineering manufacturing finance. They each have a development leadership development program. I was the engineering one, but they source out of those development programs. For the different levels of management at 26 here at 30.
You're in an e-level executive level 35, you're on track. And i, that's what i wanted. That's why i wanted that program. I wanted that fast acceleration. And so, for the first two years in South Carolina, i, i barely saw Um, my girlfriend. Brought her with me. Weren't married. Brought her with me.
I do it differently today, but that's how we did it. I barely saw her. She was going to furman university and i was working around the clock around the clock, 120 hours a week minimum, like it was brutal. That's how GE was. It was a brutal. Like, like, Kill you or not.
We're gonna make something out of you. It was really tough. I, i probably put in 50 is 60 hours of actual, like probably 60 hours of work doing an engineering, which i enjoyed And then i had something called the a course which is, oh, yeah. Now you're starting your master's in mechanical engineering.
You're going to do it here. Also in conjunction with Georgia, Tech University or Georgia Tech university. Institute and you've got essentially a full load of mechanical engineering major. Master's program level stuff on top of a full-time job and that was easily another 40 50 hours. Of work. And i'd be getting to GE at 67 630 in the morning.
And we'd stay there for all the college stuff at night. There's a group of 10 of us in this program and we'd get out there. 11, 30 at night midnight, one of the morning, no one's there. Get home. Get something to eat, go to sleep, wake up four or five hours later.
Whatever, go to work. Those two years of that it was hard. I went to Crotonville at GE which is their leadership development center up in new york. I got to go to that twice. So i was trained for leadership. I learned all this. Stuff. But i'm still an introvert and i didn't like speaking in front of people and in that environment it was very, very difficult.
Engineering was very difficult. There. Because they, i mean a small mistake. And if an infinitesimal mistake on, i was working on these big machines, gas turbine steamed, turbines huge. If you missed a clearance by just that much and a blade, hit the inside, it's spinning at 3600 revolutions per minute.
And it hits, you can have a blade rupture and fly off and that speed blades. Actually, shoot out of turbines. It's crazy. And it can, it could blow up stuff. In many people can be killed, so it's important, you get it right? I would show, i would do. You know, my desk little desk and everything.
I'd be there for three months working on a single project and i go, hey, everyone and there'd be 10 engineers around it and a leader. Okay, here's my project. Hi. I'm ken. Oh that's wrong. Like that's my name. Everything i would say they would challenge and I'd walk in.
I barely get through. What i was, what i spent three months working on And after that i left with a list of 50 things i had to go do i'm like, this is insane. Why might it got me questioning like, why am i in this war? I was, it felt so negative, like i i thrive on a positive environment.
I didn't get that that feet. That feel there. As i'm finishing up the a course and getting done this two-year program. I happen to be. I got to meet Guys might know jack, well to use a former leader G. I met him creates a funny story. I'm adam. I was, i was part of a greeting committee when the GE whole board match.
I met the whole board of directors, i had to memorize all their names when i saw them. I had this like, Jack was nice to meet you. Okay? Ken Carfagnon, welcome like i had to do this whole thing. So i met the whole board i got i got high level of visibility so that's that was where i was in 2000 2001.
Uh, and late 2001, it was september. 11th happened that kind of rocked me. I was 11 hours away from my family and philadelphia. My then girlfriend, she was away from her family. I really wanted to do something that Um, Like why, why was i sitting here? My family's up there.
I felt like a like my grandparents, i missed them, i missed the sunday. I just sort of missed family families. Important to me. And that 911 kind of woke me up a little bit. I was so in this like, Just in this lane and then not long. After that i was in a room like this as a man, i share his name now johnny Bocker he was an executive vice president of engineering a GE power systems.
They'll know where he's at today, he's probably probably going. Um, Nice guy, intense, very intimidating. We were like scared to get around him. He had on a thousand five thousand people. Under him a GE and he came and talked to us. Imagine Uh, you guys are all the people that that were in the program.
I was a part of we're all 23, 24 years old and we're just like eager for the company. That was that was us. He's talking to us and telling us about all the few. I remember the slides. Like there's this thing called solar and wind turbine this 2001. I'm like, well, look at that that makes electricity.
Oh yeah, he's he's going into all this, all this renewable stuff. And i like, this is cool. He's going to the future. And he said, what questions do you have? After all the questions, one person. It's like bruce. Imagine bruce standing up. And here's a bruce would say he says mr.
E-bacher. This is all, this is all great. He tell me about your personal life is like Pin drop. Like oh my goodness, he's getting fired. You don't ask that man. That question And i am so thankful to him. The question, ask your answer mystery boxer for answering it? He just in all of his excitement.
He's like this.
And from that point, he basically said this, Well. I'm here in greenville, South Carolina, and my wife lives in Atlanta. Like what? If you want to have a personal life, You can't do the job. I'm doing, i'm basically the company tells me where to go and i go, I said, i'm miss sitting there.
My heart. It's like my heart just can't fell out of my By chess and land on the table. That's that's what i'm chasing. You really analogy of like your climbing the letter of success until you realize leaning against the wrong building. Like, why am i? Why am i going so hard for something like, that's what i'm at.
That's my life. That's my life and then like there's confirmation bias you ever see like when you want to get a new car and you want like i'm an accurate, you start seeing accurate everywhere? I started seeing divorces everywhere around me. I started seeing. I knew this guy was married, but he was hitting on the girl in the next cubicle.
I'm like, wait a minute, that's not right. I saw the same. I don't like this is not where i want to be this. I got going to these reviews. Why am i in this environment? So, I would like to say, i left gracefully. But three years later i got fired in the process is funny, it is, i ended up moving we ended up taking a job transfer, within GE to connect any new york.
That's how we ended up in new york, i worked there. I didn't show up, i didn't give a rip. I was there in three minutes. Good, my goal is not to talk about cleaning. I know doing good. So, three minutes really, we're gonna go until 40 We go into 40.
Yeah. Okay. I better get to this, then. So my wife started a cleaning business. After i got fired, because i wasn't showing up. I hated cleaning but my wife says i was good at it. Not, this is her with this guy on her back in 2005. Here's me. Happy as a clam.
Work in my tail off around the clock in 2007. We ran a house cleaning business in. Upstate New Yorkers are story. I've sent this to everyone. You guys can read the story to learn about what we did and there's times. I'm gonna come down here, just testimonials. I want to show you this.
We ran a house cleaning business for many years and i was not good at hiring and i worked by myself. I got. So my engineering kicked in. We were able to develop a company. I wanted family time. That's all i wanted was family. I was able to develop a company where i could work two days a week and make 60 thousand dollars a year.
I like that a lot, it was really nice, i engineered a job, essentially where i clean house in two days a week meet great money, i had five day weekends with my family. Sold that business. In 2018. We move back here. Started a new company started a podcast to teach people how to do what i had done because a lot of people in the industry were starting to ask me how I had made 50 60 thousand dollars on two days a week?
I did it again. Here, part of joining this group, i was still house cleaning when i first doing this group. In 2021. 2020, we switched over to commercial cleaning, we rebranded from chlorphagnar, cleaning to carfagano, commercial cleaning. We rebranded as the c3 experience. So i'll just i'll just kind of read through some of this the c3 experience.
Here's here's who we serve, we serve small, professional office. So, financial medical professional offices in the indian valley So if your medical small medical chiropractor, physical therapy, good examples financial. Thanks thanks institutions. Insurance companies, wealth management companies. Anywhere where there's someone with a shirt and tie or a nice professional leadership development guy that i used to be walking into that building.
I know professional i was a corporate guy, i know it and i wanted to serve those people. We hire people that are also professionals Uh, the problem we solve is you want to hire professional company. You can trust with your key, your alarm code and confidential information in your office.
You don't want to everything about cleaning just gets done. Simple. And then the five levels of the c3 experience which i talk about in my intros, i think i want one minute left. Level one trusty professionalism. I'm a professional. We hire people that work in the environment that we clean.
They work there full time. And they need some side gig income nights and weekends. They come work for us and many of them make over 20 hours an hour and they're thrill with that, we pay commissions. So they make, as some make 35 bucks an hour. If they work really efficiently, they like that.
It's a good side. Flexible job, we could attract really high caliber people. We have not had a hiring problem. We have 100 applicants and a month and i get to pick through a very intense system, which is the best ones. So we come into your ability or to other buildings.
We're bringing professional people that i don't want people that know how to clean. I train know how to clean in the c3 system. We just want the character the integrity and to understanding that an office needs to be secured and then understand what an office environment is like and they work it and then when they work it, they also know the problems they see when they're there, boy the coffee makers, dirty, this is dirty.
I want to fix that. When i clean Less professionals and level. Two measuring the basics. I come from the residential cleaning world, which is way more detailed than commercial. I've been really saddened by the level of cleaning. I have seen in the commercial world and gym can probably Relate to that.
And so bringing professional high detail work from the residential house cleaning world into Commercial helps me master the basics. I've been doing this a long time and we train people in that residential model to clean, professional office spaces. And we have a very cool Janitorial, software system called swept, which helps us monitor quality, and make sure, everyone's on task.
They know exactly where they're doing it. Every building, they stay on track. Uh, level three. That's level one. And two. This is what everyone should have. Level one and two. I'm at least mastering the basics. What's separates c3 is level? Three, four and five. I have been a teacher, especially over covet, an advanced cleaning system, cleaning science.
I know my science to cleaning and it is at this chemistry and this biology I was i taught it here. I did it much. There's a nine mistakes and disinfecting i taught not long ago. Uh, but i know had, i know the science of cleaning had a properly cleaned something That's very important.
So you're hot looking for a cleaning service. They should not only be able to master the basics but do they know what they're doing? If they don't know what they're doing, they're not going to. They're going to use the wrong product on the wrong pathogen and not kill it or they're going to damage a surface because they this plastic phone, they put something acidic on it because it looks like it would clean it.
And it damages, it's scars. Or they, they burn metal or they, they mess up really nice. Wooden furniture. You don't want to do that. You have to have some basics. Advanced clean science. Level 4, presentation cleaning. This is the last part. Is presentation cleaning. I worked for a realtors and stagers.
For 15 16 years. It beat me up. They're tough. They're tough. Realtors are tough. Right. Realtors are tough, right? And they are and the stagers they showed me What's a model home? Look like when someone goes into house, what does a model home? It clean. As if you're building a model home, When they walk in, they're like, How do you do that?
Presentation, cleaning, we know that someone first impression walking into an office. We want to. We have, we might have million dollar clients walking into one of our insurance offices that we clean. And we want them to be like, wow. This is. Nice office. There's not fingerprints on the stinking front glass.
Like, come on people. I have to basic thing and no one knows it. We do that. We probably anyway, Uh, pres nasically finally mentorship and i'm two minutes over. All right, thank you. Thank you for the grace you've extended here today. Majesty. Where's my bell? Get off the stage.
Here's the hook. Okay mentorship. Am i my goal is entertaining? Am i entertaining? I'm trying to be entertaining. I'm not talking about Climate on some building. All i have stories. Mentorship. This is where my passion is in mentorship. That's why i started a podcast. I run the smart cleaning school podcast.
It's one of the most highly rated podcasts in my industry. We hit over 100 thousand downloads. A few months ago, i have corporate sponsors a man industry. I was just asking a couple days ago to MC and event, for in a cleaning, a cleaning conference down in dc in a few months.
I'm super scared and like, okay, but these opportunities, i'm just getting out there in the industry. I love a chance to mentor, i do coaching and consulting the smart cleaning schools as a whole separate business. I make money through an online business, it's super awesome looking to do. More of that c3, is also growing business.
We run both and i love doing both. I love serving the local community, i love having a chance to mentor and develop our team and help them hit goals. That's a passion of mine. And also, the biggest one is there's children. I showed the picture of I'm heavily involved in the royal rangers ministry at our church, or in every country almost, and every state.
And it's a, it's a wonderful ministry to raise up and build young men into the christian men and disciples of tomorrow. So, we're doing that through and awesome program. That's leadership-based. It's outdoor camping and survival-based, and it's spiritually developed and spiritual base. And so i'm the lead commander at our church and i love doing that.
So i get to mentor and disciple my own boys, myself and voice from our community in church. I love mentorship. And so all these levels here is that separates us and also has to do with my why, when my heart fell out my table that day, when that guy says, i live here in my way of lives here, i never wanted that.
I just wanted to a simple life where i could just raise a family and have time with them. Make the money that provide for them have an impact in the community and i'm thankful having given all those opportunities. It's hard to do i've um i'm introvert. So i always always have to step into an uncomfortable position always.
So i'm just working every day to continue to stand. Stay uncomfortable. And challenge myself. I've read a lot of books. Um, So i'm just i'm thankful. So uh, thank um, joking inside. Thanks for letting me go a few minutes late. I i knew the cleaning part would not take long because i really wanted you guys just to get to know me.
You see me? I do these animated presentations when i'm here and i guess this was too. I just wanted you guys to hear my story more and thank you all for listening. Uh, it's probably not questions is probably not time for it but i'm a i'm done. I'm sure you wouldn't do next.
"Helping cleaning professionals make the impact they were meant to make."