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How to Handle Scope Creep

9/18/2020

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Have you ever had a client where the cleaning starts taking longer? Why would this happen!? I call it Scope Creep, where the scope of your agreed-upon work creeps over time. Here are a few examples:
  • Adding a new, wonderful, hairy pet (or two)
  • Adding more people like a new baby, in-laws, or their boomerang adult kids (who make a mess) 
  • Adding an addition or remodeling causing construction dust and additional rooms
  • Adding extra things to clean
  • Entertaining more guests, more frequently

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The 10 School Commandments

9/4/2020

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This video is totally goofy and was SO MUCH fun! Our family recently watched the "Hamilton" show on Disney Plus and cannot stop singing the songs. Last month, I was cleaning offices all day with my son and daughter and I blurted this idea out.

"
Wouldn't it be funny if I launched my Solo Cleaning School YouTube channel with the Ten Cleaning Commandments and made the rap to fit the Hamilton song?"

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    Author

    The Smart Cleaning School helps cleaning business owners from start-up to the struggling solo to the striving seven-figure get SMARTER in their businesses, reshape their mindset, increase productivity, clear the overwhelm, and get clarity through SMART goal-setting & personal accountability. Ken Carfagno is a lifetime learner and teacher. His mission is to help visionaries make the impact they were meant to make.

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